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Premium Services

Our Team Is Your Team

Our premium services are designed to provide the attention and care you need to take D2L Brightspace to the next level.

Extend Your Support, Expand Your Results

With D2L’s expertise in technical implementation, learning administration, data analysis and custom development, you have access to the tools and support you need for as long as you need it. 

Technical Account Manager (TAM)

Account Manager (TAM)

  • Achieve your goals faster with personalized ongoing support from a Brightspace expert who knows your business as well as you do.
  • Work directly with a D2L advocate who will ensure your technical needs are highly prioritized.
  • Get expert guidance with technical projects, platform updates and enhancements to ensure your learning environment is always optimized for high performance.
Learning Administration Manager (LAM)

Administration Manager (LAM)

  • Whether it’s part-time or full-time support, we can help you get more done faster with a Brightspace LAM dedicated to your organization.
  • Delegate all the administration of Brightspace to a D2L expert and free up internal resources.
  • Optimize Brightspace for your organization and get supported with platform configuration and management.

Solutions Consulting (DSC)

  • Develop an effective data strategy tailored to your needs with our expertise and guidance.
  • Learn how to use data to optimize the learning experience and propel your organization forward.
  • Get consulting or hands-on assistance building and sharing data sets, visualizations, reports and more to demonstrate your impact.
collaborating together

Development Services (CDS)

  • Help enhance D2L Brightspace with custom tools, widgets and LTI development.
  • Improve access and communication, increase efficiency and expand your eLearning Ecosystem.
  • Work with our full-stack developers and Brightspace experts to scope and develop custom tools specific to your goals.

Hear What Our Customers Have to Say

My TAM has become a very good partner, and I appreciate his honesty and candor. He is easy to talk to, even if we are having a difficult conversation, and he understands our business needs. John Bellavance Manager, Learning Technology & Quality at Harvard Business Publishing, Harvard Business Publishing
[Our TAM] has been exemplary, taking the lead on major product offerings from the American Nurses Association to ensure flawless delivery of the educational product. He is greatly appreciated by ANA. Don Griesheimer Senior Education Technology Design Coordinator, American Nurses Association
Our LAM Administrators have been amazing! They are efficient, knowledgeable, and responsive. Bonnie and Matt are integral members of our implementation team. With their help, we were able to rapidly pivot to online learning. Chappel Billings Director of Digital Learning and Technology Innovation, Education Opens Doors, Inc.

Brightspace Is an Investment for Your Organization

Let’s make sure you get the most out of it.


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